CMC Imaging‎ > ‎Contact‎ > ‎Help‎ > ‎

I have a batch that is locked as 'Processing' in Alaris/Kodak Capture Pro

posted Dec 3, 2019, 9:22 AM by CP Williams   [ updated Dec 3, 2019, 9:22 AM ]
Batch Status never changes from "Processing" to "Complete"
Chances are the batch did not finish outputting the batch so there are a series of things to do 
1: Find the output bath and rename it to something inoxious like {BATCHNAME}.OLD
    Don't forget the batch index file usually {BATCHNAME}.TMP Change it as well

2: There is a location that where the images and data are stored DURING scanning and BEFORE output.  
    Commonly this is at C:\ScanPro\{JOB NAME}\{BATCHNAME}

3: There should be and 'INFO' file open this with notepad.exe

4: Find the batch.state=PROCESSING line ( should be around the fifth line)
   Change PROCESSING to NORMAL

5: Save the file and exit notepad

Refresh capture pro and re-output the file. 
    
Comments